Cainiao was set up by Alibaba and partners in 2013 to run a logistics network rather than deliver parcels itself. Most Taobao and Tmall orders pass through its warehouses and sorting hubs, and its app shows which stage a parcel has reached, plus pickup at neighbourhood stations and returns.
Within this atlas it appears in 6 markets: China, Malaysia, Taiwan, China, Hong Kong, China, Singapore, Macao, China.
Key facts
- Developer
- 阿里巴巴 Alibaba
- Launched
- 2013
- Platforms
- iOS · Android · Web
- Category
- Parcels
- Official website
- www.cainiao.com
Where it is used
6
Frequently asked questions
5 Q&AWhat is Cainiao?
Cainiao is a parcels app developed by 阿里巴巴 Alibaba and launched in 2013. The network behind Taobao parcels. Cainiao was set up by Alibaba and partners in 2013 to run a logistics network rather than deliver parcels itself.
Who develops Cainiao?
阿里巴巴 Alibaba. The product launched in 2013 and runs on iOS · Android · Web.
In which countries is Cainiao popular?
Within this atlas it appears in 6 markets: China, Malaysia, Taiwan, China, Hong Kong, China, Singapore, Macao, China.
What is the official website of Cainiao?
The official site is https://www.cainiao.com.
What kind of app is Cainiao?
It belongs to the parcels category, alongside 11 other apps in this index.
Sources
Updated 2026-11-12- DataReportal — Digital 2026
- ITU — Statistics
- Official product sites
World Sites & Apps. “What is Cainiao? Developer, launch year and countries”. 2026. https://abcvv.com/a/cainiao.html